Glossary

AR mode (Augmented Reality): on an iPad or iPhone, on site, the job's content appears on the real place around you, through the camera. See Entering a Job.

Asset: a file registered to a job in the Web Console, such as a 3D model, image, video, audio file, PDF or Gaussian splat. See Assets.

Avatar: how a person appears to others in a job. See Avatars.

Bake: the processing HyperTunnel does after a mesh scan is saved, turning it into a textured 3D model. See Scanning.

Business account: your company's space in HyperTunnel. Its users, jobs and settings are kept apart from other businesses'.

Business Admin: a user who can also manage users, business settings and device access in the Web Console. See The Web Console.

Calibration: in AR mode, the app recognising the real place so that the job's content lines up with it. See Calibration.

Casting: sharing your view live with others in the job. Everyone casts when they enter. See Casting a Live Video Feed.

Checked out: a job copied to one person's device for offline work. Nobody else can enter it until it is checked in. See Check In/Check Out.

Dashboard: the menu inside a job: a tab bar of buttons, each opening a tool. See In a Job.

Device Access Request: a request, sent automatically, to let an unapproved device sign in to a business that allows only approved devices. See Device Access Requests.

Device ID: the identifier of a device approved to sign in. See Business Settings.

Entry link: a link from the Web Console's Enter Job that opens a job in the app on the same device. See Enter Job from the Web.

Environment: a 3D model or Gaussian splat set as a job's surroundings in the Web Console. It cannot be grabbed.

Export request: a request to package a job, or its assets, as a file to download. See Exporting Content.

Gaussian splat: a kind of 3D capture of a real place, uploaded as a .ply file.

HMD (Head-Mounted Display): a headset, such as Meta Quest or HTC VIVE Focus Vision.

Homebase: every job's virtual location, entered in VR. Headsets enter a job here.

HyperNote: a 3D recording of a job, played back later by others in the same job. See HyperNote.

Job: a shared 3D workspace for a task, a service ticket or a project. It holds locations, objects and HyperNotes. (Called a "scene" before 2026.4.2.) See Lobby.

Job object: an object placed in a job, such as a 3D model, image, video, PDF, video monitor or arrow. Anyone in the job can move, scale or delete it. See Objects.

Location: a place within a job. A real location is created on site; every job also has Homebase. See Location Selection.

Locked (busy): a job HyperTunnel is processing, for example exporting, importing or duplicating. It cannot be entered, checked out, renamed or deleted until it finishes.

Mesh scan: a 3D scan of a real location, made with an iPad or iPhone. See Scan.

Offline mode: working on checked-out jobs without a connection. See Offline Mode.

Shelf: a job's collection of files that can be placed in it: assets registered as Shelf Objects in the Web Console, and photos and videos taken in the job. See Spawn from Shelf.

Stage: a location's 3D scan, the model you see in VR mode. See Stage Opacity.

VR mode (Virtual Reality): seeing a location as a 3D model and moving around it remotely. Headsets are always in VR mode. See Entering a Job.

Web Console: HyperTunnel in your web browser, for managing jobs, assets and users. See The Web Console.